Roy Morgan research showing Australian internet consumption increasing for Gen Y/Z and mobile

The below chart shows that although Australians as a whole still spend more time viewing television than consuming other media, Generation Y and Z are now at a level that is comparable to television. The amount of time spent per week on the Internet has in fact increased by 71% over the past 5 years compared to a decline of 4% for television.
Roy Morgan also found that an estimated 13% of Australians (2.25 million) have participated in some type of online activity using their mobile phone in an average four week period, up from 8% in 2008. The top 5 mobile phone internet activities participated in by Australians 14+ years old are: Email (5%), Social networking (5%), General browsing/surfing (4%), Weather (3%) and Instant Messaging (2%).

Research: Google Ad Planner data on website user demographics could be wrong by up to 20%

A quick analysis we did today revealed that Facebook user figures reported in the Google Ad Planner platform can differ by up to 20% from the actual Facebook data.
 
Most online marketer probably know the Google Ad Planner platform and love the data it provides but might have wondered how accurate the user figures and demographics actually are for each website. Well, Google is not exactly open when it comes to revealing its data sources or methodology but it occurred to us that the Facebook ad targeting service would provide a perfect sanity check, at least when it comes to user data on Facebook.com.
 
Summary of key findings
1. Total user numbers are very close
2. Google might have the genders wrong
3. User might not be as old as Google thinks
 
Although the Google data seems to be pretty accurate in terms of total user numbers by country when compared to actual Facebook data (numbers differ less than 0.05%), there seem to be significant differences when comparing user numbers by gender and age groups. 
The gender split between male and female users only seems to match in the US, whereas in Australia and the UK it is actually reversed, i.e. Google thinks there are more male users on Facebook than female users which according to Facebook data is exactly the other way around (user numbers differ by up to +/- 9% here). 
A similar pictures presents itself when looking at users by age group across Australia, the UK and US. Google seems to think that Facebook users are on average much older than they actually are across all three countries according to Facebook profile data (user numbers differ by up to +/- 19% here). 
Now don't get us wrong, we love the Google Ad Planner and the data it provides but we hope that this simple analysis will get more marketers to actively question the data they're looking at (and maybe even get Google to provide a little more transparency in the future).
 
You're welcome to repeat the experiment by extracting the data yourself from the below sites or just download the raw data we collected as well as the Tableau workbook we used to analyse and visualise the data.
 
Facebook ad targeting service
http://www.facebook.com/ads/create/
 
Google Ad Planner platform (now DoubleClick)
https://www.google.com/adplanner/planning/site_profile#siteDetails
 
 
(download)
(download)

Australian pricing and local support for powerful Tableau Business Intelligence platform

 
You might have heard the recent buzz about Tableau, but are wondering how to get hold of a copy for your business and whether the platform is supported in Australia?
 
Datalicious has recently entered into an agreement with the US based company and is excited to announce Australian prices and local support for the powerful platform.
 
In case you're not fully convinced yet, read Gartner's recent BI tool comparison and some of the feedback including "customer survey data shows that Tableau was chosen more often for functionality than any other vendor in the survey, with one of the highest overall product functionality scores."
 
Check out our sample multi-channel marketing dashboard or the official Tableau website for some sample visualisations.
 
Tableau Desktop Personal 
 Data mine flat files and create stunning visualisations.
AUD 1,000 (excluding GST)* 
 
Tableau Desktop Professional 
Data mine live databases and publish dashboards to the Tableau server.
AUD 1,900 (excluding GST)*
 
Tableau Server
Publish customised dashboards for up to 10 corporate users online.
AUD 10,500 (excluding GST)*
 
View the Tableau product tour or visit the official product pages to get more information and detailed technical specifications.
 
Please email us at insights@datalicious.com for volume discounts and education pricing as well as local support options.
 
*Prices may change anytime without notification.
 
           
Click here to download:
Australian_prices_local_suppor.zip (715 KB)

Free download: All Australian postcodes geocoded ready for data mash-up visualisation

As the analyst geeks among you probably know from experience, geocoding address data is pretty easy but sometimes it can take a while especially if you have a lot of addresses to process and clean. 

To save time we have downloaded the latest postcode file from the Australian Post website and geocoded it for you. Using the below file you can now at least visualise data on a postcode level, not ideal but at least something.

ZIP file containing all Australian postcodes geocoded
http://dl.dropbox.com/u/10822/Datalicious/All-Australian-Postcodes-Geocoded.zip

Australia Post download website for latest list of postcodes
http://www1.auspost.com.au/postcodes/index.asp?sub=2


InteractionConsortium: Great interactive visualisation of Australian' web history

Check out the below interactive visualisation of Australian' web history form the InteractionConsortium to see how traffic volumes and audience sizes have changed for major Australian sites over the years.


McKinsey: Global housing bubble and why to keep renting in Australia for a while

Not entirely online related but still interesting data. Looking at the chart below it might be better to keep renting for a while in Australia if the downward trend continues.

Although the current crisis started with the bursting of the US housing bubble, other economies around the world are feeling the effects of their own real-estate booms and busts. From 2000 through 2007, a remarkable run-up in global home prices occurred (see exhibit). But that trend has reversed abruptly. In 2008, the value of US residential real estate fell 10 percent; the global average fared only somewhat better, declining by almost 4 percent. We estimate that falling home prices erased more than $3.4 trillion of household wealth in 2008. And because home prices are slow to correct, the current slide may persist for some time, which could depress global consumption.

Read the original article, "A global view of the housing bubble", here
http://www.mckinseyquarterly.com/newsletters/chartfocus/2009_10.htm

Australian brand sites losing to the Social Web

There's an interesting article published on digitalbuzz contending that the focus on driving customers to a brand site is no longer effective.  We have run the same analysis on the Australian market and the trends appear to be quite consistent: 50% declines in daily unique visits over the past 2 years (while search volumes for key terms in those categories remained the same or even increased).

Why the decline?

The DigitalBuzz article contends that;

  1. We are hanging out in social sites where relevant content finds us through our friends rather than searching out brands
  2. Content is being pushed off-site through mechanisms such as RSS Feeds, Twitter, YouTube Channels and Facebook Fan pages

It's the second part that I'm interested in exploring but first some pretty graphs ...

Car Makers

Electronics

Computers

Media

Okay - it all looks like we're losing interest in the interwebs - but wait, all that attention is going somewhere ...

Facebook & Twitter

Clearly facebook is the huge winner in terms of daily engagement although we may see twitter has made a good start and my overtake MySpace in the next 12 months!

What's a brand to do?

I think the opportunity is for brands to start thinking of themselves as publishers - of useful information for their customers.  This means going beyond describing the product to telling stories about how it might impact someone's life.  If this content is modular and shareable, it will find its way to social spaces where relevant conversations can happen around it.  These conversations are where trust is built and people move closer to a purchase decision.

Rather than pushing out campaign centric content on your timeline, it's now important to be there (wherever your customers are) when they are in the buying cycle.

Recommendations

  • Create customer centred content that is modular and has good metadata (descriptions)
  • Give permission (and guidelines) for people to take it to other online spaces
  • Attach a way to find you (for purchase or more info)
  • Put metrics on the important bits and pay attention to what's working
  • Monitor conversations and participate when appropriate

Example

Here's an an entry on Adam Brand's (he's a client) web site ...

And here it is on his Facebook fan page where it gets a lot more interaction and social proof ...

So what do you think?

Techmarketer: Who is the Australian YouTube community?

The YouTube audience is large and diverse: Includes all the family: 14-17 year olds only make up 7% of Australian YouTube users (18-29 = 32%, 30-39 = 20%, 40-49 = 18%, 50-59 = 13% and 60+ = 10%). Are workers, students, stay-at-home mums and retirees: 57% are working, 19% are stay at home, and only 15% are studying. Encompasses all life stages: 55% are married, 35% are single and 9% are divorced. Are not just techies and nerds: 61% of YouTube users are not tech-savvy.

Read more results of the Google survey here:
http://www.techmarketer.com.au/youtube/

Bing is growing but Google still dominates with 90% market share in Australia

Bing might be picking up market share in the US according to the latest eMarketer article but in Australia Google is still the dominating force (almost to a point where the additional effort/costs required to manage a 2nd or 3rd search account outweighs the actual benefit).

Take our poll: Do you bother with search marketing on Bing/Yahoo in Australia?
http://answers.polldaddy.com/poll/2058507/

Australia

USA

eMarketer: Analyzing the Bing effect
http://www.emarketer.com/Article.aspx?R=1007297

Hitwise: Data Center USA
http://www.hitwise.com/us/resources/data-center

Hitwise: Data Center Australia
http://www.hitwise.com/au/resources/data-centre