Create a targeting matrix to coordinate ad re-targeting and ad-sequencing and increase response rates

PointRoll released some interesting data last month on how not only ad re-targeting but also ad sequencing can help to lift interaction and response rates. We've been making some noise about this for a while as part of our targeting matrix development exercise in our analytics courses but it's great to see some independent data on this. 

Essentially what we're talking about is the basic fact that advertising needs to be relevant to stimulate engagement and responses. In addition to re-targeting, which is used to display consumers highly targeted ads based on their past content consumption (e.g. recency and frequency of certain product categories viewed), marketers should also consider ad sequencing or in other words story telling (e.g. exchange or evolve the message with time). 

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To better understand the different messages, segments, channels and data points that would be involved in creating a coordinated targeted end-to-end user experience across your various channels we recommend starting with a simple targeting matrix as shown below. 

A targeting matrix helps to determine at a high level what segments we are talking to, how the message should change over time with consumers moving along the purchase cycle and what channels we have available to deliver our messages as well as the different data points we can use to segment users.

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Please let us know if the above has triggered some ideas, we would love to work with you and your agencies to develop a customised targeting matrix and enable the underlying technology to help you deliver more targeted advertising.

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Dwell rate: New display advertising metrics and benchmark report from Eyeblaster

Eyeblaster just launched an interesting new report that shows a correlation between dwell time for interactive ads and  increased conversion rates

The connection is sort of obvious but nevertheless good to see some confirmation and wonder if we will see some more mini applications within display ads now comparable to Facebook apps.

Highlights of the report include
  • Ads with a high Dwell Rate are more likely to have a high Conversion Rate.
  • A new study by Microsoft, comScore and Eyeblaster shows Dwell’s effectiveness.
  • High Dwell triples brand related search, increases traffic by 69% and brand engagement.
  • Placements in which users spend ample time on the web page increase Dwell Rate.
  • Ads that are more visible over the publisher’s content have a higher Dwell Rate.
  • Combining video into creative increases Dwell Rate by 29% and doubles Dwell Time.
Download the full research report here.
http://bit.ly/benchmarkByEb
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MediaPost.com: Facebook Develops Conversion Tracking Tool: What's A Fan Worth?

Facebook plans to add a conversion tracking tool to its suite of advertising products based on demand from the marketplace. The platform will allow marketers to track clicks through conversion, Brian Boland, manager of direct response solutions for Facebook, told OMMA Social attendees in San Francisco on Tuesday.

Reports will provide a list of tracked conversions and the impressions and the clicks that led to each. The feature will help marketers build out messages as the campaign expands into a variety of pieces.

Boland also served up advice on how to calculate a cost-per-fan metric to determine the campaigns return on investment (ROI). Not only the cost to acquire a fan, but the fan's worth. "Some businesses have looked at it as the depth in which they have the community engaged and look at the downstream effects," he says, pointing to Starbucks and Threadless as two examples.

Read the full article here.
http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=121357#

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MultichannelMetrics: Cool interactive flow-chart to trouble shoot drop in traffic or conversions

Check out MultichannelMetrics's interactive flowchart if you're experiencing issues with a drop in traffic or conversion rates, it's a great starting point to figure out what to do.

Click on the below link to get to the interactive version of the chart

http://multichannelmetrics.com/WebAnalyticsQuestionSupportSystem/WebAnalyticsQSS.html

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SmashingMagazine & Magento: Best checkout process

Have a look at the checkout process on http://www.smashingmagazine.com/ (for their book, also see below), it's one of the sleekest and best I've come across and we're pretty sure it's powered by http://www.magentocommerce.com/. I especially love the one page overview and the fact that you don't have to create an account (which is most annoying).
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