Datalicious Blog - Data Driven Marketing
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Datalicious service overview

Datalicious offers a wide range of data services from platform development, integration and management over dashboard development, ongoing reporting and data mining to targeting, merchandising and marketing automation.

For more information on our data services please read one of the following articles.
Or email us at insights@datalicious.com if you would like to find out more.

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Filed under  //   action   applications   christian bartens   data   insights   platforms   reporting   services  

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Datalicious now Atomic Labs Pion reseller and integration partner for Australia

Datalicious is excited to announce that we are now the exclusive Atomic Labs Pion reseller and integration partner for Australia.

Pion from Atomic Labs is designed to minimise the time you spend collecting your data so you can use it instead to start understanding your site visitors. In short, free yourself from the overhead and inaccuracies of page tags with tag-less data capture while increasing your current web analytics capabilities

Pion eliminates the need for tags with passive network capture that sits back and 'listens' to all of your web traffic and feeds it directly into your existing reports. Contrary to other platforms, Pion is able to capture both, normal and mobile website traffic, without additional implementation effort and can push data into all major web analytics platforms such as Omniture, WebTrends, Unica and Google Analytics so your marketers can continue to use the interface they have become accustomed to. 

Updating, customising and exporting your data is also a snap now. Just login to Pion through your web browser and update your own rules and data feeds through a simple drag-and-drop interface. No more waiting for IT, Pion is designed for marketers, by marketers.

The leading web analytics vendors have long let you rule your reports. Now, get ready to rule your data. Visit atomiclabs.com to learn more, or contact Chris at cbartens@datalicious.com to get started with Pion today.

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Filed under  //   atomic labs   christian bartens   cost savings   data   mobile   news   omniture   partners   pion   services   tag-less   tagging   web analytics  

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New integration: Use Omniture SearchCenter to manage and optimise Facebook media buys

This is an interesting new integration, something one would have expected to happend between one of the big search engines and Facebook but Omniture clearly stole them the show on this one, nice one Omniture! 

Omniture and Facebook announced that they will provide online marketers with solutions to optimize Facebook as a marketing channel. This partnership builds on the Facebook analytics and Facebook application analytics capabilities Omniture announced last year.

As the industry moves beyond marketing that 'interrupts' the consumer's online experience, companies are increasingly seeking ways to join the conversation and have more relevant interactions with their customers. This alliance can help companies more easily integrate Facebook as a marketing channel in order to connect to and have relevant conversations with Facebook's more than 400 million active users.

Omniture customers can now utilize Omniture SearchCenter Plus, which is the combination of the company's search engine marketing management application with new functionality for purchasing Facebook Ads. Omniture customers can now more easily ramp their ad spend on Facebook and compare Facebook ad campaign metrics alongside other media channels.

Marketers see the opportunity to build and reward customer loyalty on Facebook. To help in these efforts, Omniture customers can now generate reports specifically designed to understand ad effectiveness for some of the unique elements of Facebook such as Facebook Pages and applications.

Contact Chris at cbartens@datalicious.com if you would like to find out more or enable this integration for your company.

Read the full story here on MarketWatch 
http://www.marketwatch.com/story/omniture-and-facebook-join-forces-to-optimize-social-media-for-marketers-2010-03-03

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Filed under  //   christian bartens   facebook   media   media buying   omniture   optimisation   searchcenter   services   social media   web analytics  

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Automated marketing dashboards with data from multiple channels including web, retail and call center

Are you and your team still spending more time compiling reports in Excel than actually analysing them and taking action? Would your company benefit from an automated dashboard solution that mashes up and visualises data from all your various channels including online, retail and call center?

Check out the screen shots of our sample multi-channel marketing dashboard below and you will get an idea how powerful single source reporting with data from multiple channels can be.

Send an email to dashboards@datalicious.com and you will get an auto responder immediately with the login details to the live sample dashboard below so you can play around yourself (and of course we might email you later on with a polite follow-up).

Please note: The data and reports are currently still hosted on a demo server which is also used for data crunching so load times might be a bit slower sometimes. In a live scenario the dashboards would be hosted on a dedicated server to guarantee optimal performance at all times.

             
Click here to download:
Tableau_marketing_dashboards_t.zip (1057 KB)

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Filed under  //   call centers   christian bartens   custom   dashboards   data   marketing   retail   services   sources   tableau   visualisation   web analytics  

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Tying offline sale from retail stores and call centers back to the online campaigns driving them

Have you ever wondered how many of the offline sales that happen in your retail chain or call centers are actually driven by online campaigns and research activity on your website? Would you like to know the true value that your online media spend is driving including offline conversions?

The graph below shows how companies could use email receipts sent out to customers after conversion events across all channels to tie at least a small sample of offline conversions back to online campaign and research behavior. By sending out email receipts and providing incentives for customers to open and click on the emails it would be possible to trigger virtual online order confirmation pages similar to the standard online confirmation pages. 

The standard cookie based campaign tracking mechanisms of any web analytics package such as Omniture and Google Analytics can then take over and do their normal job and help tie the virtual sales events back to visitors and campaigns.

Email Chris at cbartens@datalicious.com if you would like to find out more or need some help implementing the below for your company.

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Filed under  //   attribution   call center   christian bartens   conversions   google analytics   media attribution   offline   omniture   online   phone   retail   sales   services   web analytics  

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Datalicious now implementation partner for Aprimo's new multi-channel CRM MarketingStudio

Datalicious is proud to announce that we have been selected as the Australian implementation partner for Aprimo's new SaaS solution MarketingStudio.

Unlike other CRM solutions that manage only narrow elements of online marketing campaigns, Aprimo Marketing Studio allows you to manage all of your customer data and touch points in one central platform. Web analytics and online forms capture customer behaviour, drag and drop segmentation generates highly targeted lists and automated outbound campaigns across various channels increase customer interaction and conversion. From blogs and landing pages over email and direct mail to SMS and outbound calls, MarketingStudio brings it all together.

Successful digital marketing depends on three factors: a robust analytics platforms, experienced resources to turn raw data into actionable insights and smart technologies that help manage today's multi-channel environment. The partnership between Aprimo and Datalicious solves this challenge for customers throughout the APAC region. 

Please email Chris at cbartens@datalicious.com if you want to find out how Datalicious's hands-on experience in data driven marketing can help you leverage the power and intelligence of the Aprimo MarketingStudio platform to optimize your digital programs.

http://www.aprimo.com/marketingstudio/

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Filed under  //   aprimo   automation   christian bartens   crm   implementation   marketing   marketingstudio   multi-channel   news   partners   services  

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Case study: Making Vodafone datalicious using SiteCatalyst, Test&Target and SearchCenter

All right, we've been posting for a while now and hope you like our view of the data world out there but now it's time for a little self-promotion (nevertheless interesting we think). 

Have a look at the below case study outlining the Omniture implementation we did for Vodafone Australia over the past few months (we're rather proud of it) and how it enabled the company to extract some serious ROI from its web analytics platform.

“I’ve been working with SiteCatalyst for over six years, 3 years as a customer and 3 years as an employee, consulting to some of our largest customers around the world. The current Vodafone implementation of SiteCatalyst is one of the most impressive I have seen and ranks in the top 10 from my perspective. It is an amazing foundation for taking action on the data and improving online return on investment.” Adam Greco, Team Lead Business Consulting at Omniture.

(download)

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Filed under  //   case studies   christian bartens   clients   implementation   news   omniture   optimization   roi   search   sem   seo   services   sitecatalyst   test&target   testing   vodafone   web analytics  

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How to actually do multi-channel media attribution and optimise marketing budget allocation

Challenge: Establish a generic model to accurately attribute conversion credits to each channel and analyze the true impact of banner view-throughs in particular.

Key questions: Is my company attributing the right amount of conversions to each channel or are some channels such as display ads getting to much credit? What would be the optimal channel mix and spend to optimize conversions?

Desired outcome: Identify the optimal channel mix and budget for each and if possible reduce media spend in some channels while maintaining effectiveness.

(download)

Please contact Chris at cbartens@datalicious.com if you have any questions about or would like to know how a media attribution model could help to improve your company's long-term return on advertising spend.

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Filed under  //   attribution   christian bartens   guide   how to   media   multi-channel   services   web analytics  

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ADMA Digital Council: Direct marketing in the digital age, the power of effective targeting strategies

The slides below from our recent Digital Council presentation explain how effective targeting at different stages of the customer lifecycle can help to transform prospects into customers as well as to reduce churn. The presentation covered all aspects of targeting from basics over technology to management and strategy. 

(download)

Please contact Chris at cbartens@datalicious.com if you have any questions or would like to find out how a targeting strategy could help your business.

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Filed under  //   adma   christian bartens   digital council   direct   marketing   news   presentations   services   speaking   targeting   testing   tutorial  

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SMX Sydney: Advanced search marketing using Omniture SiteCatalyst and SearchCenter integration

Below are the slides we presented at the recent SMX Sydney event, showing the power of integrating web analytics and bid management platforms using the Omniture example.

(download)

Please contact Chris at cbartens@datalicious.com if you have any questions or would like to find out how advanced analytics could help your company's search marketing.

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Filed under  //   advanced   analytics   bid management   christian bartens   marketing   news   omniture   presentations   search   searchcentre   sem   services   sitecatalyst   smx   speaking   sydney   web analytics  

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